Terms of Sale

Last updated: 2026-05-06

1. About Us

This website (zenwallclocks.com) is operated by Take Up Space Ltd ("we", "us", "our"), a private limited company registered in England and Wales under company number 12203181, with its registered office at 21 Dunwich, Shoreham by Sea, BN43 5PE.

We trade as Zen Wall Clocks. Our products are printed and shipped from the United States by our print partner. You can contact us at [email protected].

2. These Terms

These Terms of Sale (the "Terms") govern your purchase of products from us through zenwallclocks.com. By placing an order, you confirm that you accept these Terms. Please read them carefully before you buy.

We may amend these Terms from time to time. The Terms applicable to your order are those in force at the date you place that order.

3. Our Products

Our products are wall clocks featuring zen-inspired text and designs, custom-printed to order. Because each clock is unique to your specification and cannot be resold, our cancellation and returns policy is different from off-the-shelf goods (see Section 8).

The images and previews shown on our website are illustrative. Print colours may vary slightly from on-screen previews due to differences in monitor calibration and print processes. We work to keep variation to a minimum.

4. Placing an Order

Adding an item to your cart is not an offer to buy. Your order is an offer to buy from us, made when you complete checkout and payment. We accept your offer when we send you an order confirmation email. A binding contract is formed at that point.

We reserve the right to refuse or cancel any order before this acceptance for any reason, including (but not limited to) suspected fraud, pricing errors, or content we judge unlawful or offensive. If we cancel, you will receive a full refund.

5. Price and Payment

Prices are shown in U.S. dollars (USD). Delivery charges, if any, are shown separately at checkout. Sales tax is added at checkout where we are required to collect it; the final total is shown before you pay.

Payment is taken at the time of order via Stripe. We accept the card networks supported by Stripe (Visa, Mastercard, American Express, Discover) plus Apple Pay and Google Pay where available in your browser. We do not see, store, or transmit your full card details — payment data is handled directly by Stripe under their own privacy and security terms.

6. Delivery

We ship within the United States only. Estimated delivery times are shown at checkout and are estimates, not guarantees. Custom clocks usually arrive within 5 to 7 business days from the date of order, comprising production plus carrier shipping time. We will email you a tracking number once your clock is dispatched.

Risk of loss and damage passes to you when the clock is delivered to the address you provided. Title passes when full payment is received.

If your order has not arrived within 30 days of dispatch, please contact us at [email protected] and we will investigate with the carrier.

7. Inspection on Delivery

Please inspect your clock on receipt and notify us within 14 days of delivery if it arrives damaged or defective (see our Returns & Refunds Policy).

8. Cancellation, Returns and Refunds

Because our clocks are custom-printed to your specification and cannot be resold, we cannot accept returns or cancellations for change of mind once production has started. This is consistent with industry-standard practice for personalised goods.

If your clock arrives damaged, defective, or wrong, your rights under your state's consumer protection laws are unaffected and our own replacement / refund process applies. See our full Returns & Refunds Policy for how to make a claim.

9. Your Use of the Website

You may not use zenwallclocks.com in any way that breaches applicable law, infringes anyone's rights, or interferes with our systems. You may not submit content that is unlawful, defamatory, hateful or infringing. We may remove orders containing such content.

10. Intellectual Property

All content on zenwallclocks.com (including the curated zen quotes, the clock face designs, photographs, copy, and code) is owned by us or licensed to us and is protected by copyright and trade mark law. You may not reproduce or distribute any of it without our written permission, except for personal use of clocks you have purchased.

11. Limitation of Liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including any mandatory consumer protection rights you have under the laws of the state in which you live.

Subject to that, our total liability to you in connection with any order is limited to the price you paid for that order.

We are not liable for indirect, incidental, special, or consequential losses, or for any loss arising from circumstances we could not reasonably foresee. We sell to consumers; if you are buying as a business, please contact us before ordering.

12. Events Beyond Our Control

We are not liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including (without limitation) supplier failure, postal strikes, fire, flood, pandemic, war, civil unrest, or government action.

13. Privacy

Our processing of your personal data is governed by our Privacy Policy.

14. Governing Law and Jurisdiction

We are a UK private limited company. These Terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction over any such dispute.

If you are a consumer resident in the United States, this clause does not affect your statutory rights under the consumer protection laws of your state, which apply regardless of the choice-of-law clause above. You may also bring any claim in the courts of your home state.

15. Contact

Questions about these Terms? Email us at [email protected].